At rehomex.shop, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit our website, browse our products, place an order, or communicate with our customer service team.

This policy applies to all visitors and customers using rehomex.shop.

By accessing or using our website, you acknowledge that you understand and agree to the practices described in this Privacy Policy.

rehomex.shop processes personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) applicable to customers in France and the European Union.

1. Information We Collect

When you visit rehomex.shop or make a purchase, we may collect different types of information necessary to provide our services.

Personal Information Provided by Customers

When you place an order, contact us, or create an account, we may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Payment information

• Order details

• Customer service communications

• Information provided voluntarily by you

This information is collected only when necessary to provide products, services, and customer support.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Website activity

• Pages viewed

• Access times

• Interaction information

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Personal Information

We use collected personal information for the following purposes:

Order Processing and Fulfillment

Your information allows us to:

• Process and complete purchases

• Confirm orders

• Arrange shipment

• Provide delivery updates

• Handle returns and refunds

• Maintain transaction records

Customer Support

We use your information to:

• Respond to questions

• Provide assistance

• Resolve customer concerns

• Improve our services

Website Improvement

We may use information to:

• Improve website functions

• Analyze customer preferences

• Enhance shopping experiences

• Develop better services and products

Marketing Communication

With your consent, we may send:

• Product updates

• Promotional information

• Special offers

• News about our services

You may unsubscribe from marketing emails at any time.

3. Payment Information

Payments made through rehomex.shop are processed securely through trusted third-party payment providers.

We do not store complete payment card details on our systems.

Payment providers process your payment information according to their own security standards and privacy policies.

We recommend reviewing the privacy policies of the payment providers you use.

4. Cookies and Similar Technologies

rehomex.shop uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies help us:

• Remember customer preferences

• Improve website performance

• Understand website usage

• Analyze traffic

• Provide personalized experiences

You may manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features.

5. Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only when necessary to provide our services.

Service Providers

We may share information with trusted partners that assist with:

• Payment processing

• Order fulfillment

• Shipping services

• Website hosting

• Analytics services

• Customer support

These service providers are authorized to use information only for providing requested services.

Legal Requirements

We may disclose personal information when required by:

• Applicable laws

• Government authorities

• Legal procedures

• Regulatory requirements

6. Data Security

At rehomex.shop, we take reasonable measures to protect your personal information.

We use appropriate technical and organizational safeguards designed to protect against:

• Unauthorized access

• Data loss

• Misuse

• Unauthorized disclosure

• Security threats

Although we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.

7. GDPR Data Protection Rights

If you are located in France or the European Union, you may have the following rights regarding your personal data:

Right of Access

You may request information about the personal data we hold about you.

Right of Rectification

You may request correction of inaccurate or incomplete information.

Right of Erasure

You may request deletion of your personal data where legally permitted.

Right to Restrict Processing

You may request restrictions on certain processing activities.

Right to Object

You may object to certain uses of your personal information, including direct marketing.

Right to Data Portability

You may request your personal data in a structured and commonly used format.

To exercise these rights, please contact us:

Email:

info@rehomex.shop

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer services

• Maintain business records

• Meet legal obligations

• Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

rehomex.shop is not responsible for the privacy practices, security, or content of external websites.

Customers should review the privacy policies of third-party websites before providing personal information.

10. Children's Privacy

rehomex.shop does not knowingly collect personal information from children who are not legally permitted to independently use online shopping services.

If we discover that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

• Changes in our services

• Legal requirements

• Business practices

• Technology improvements

Any changes will be published on this page.

Customers are encouraged to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website:

rehomex.shop

Email:

info@rehomex.shop

We are committed to protecting your privacy and providing a secure, transparent, and trustworthy online shopping experience.